Conflict Resolution
Council of Graduate School's Monograph
Klomparens, K., Beck, J., Brockman, J. and Nunez, T. (2008). Setting Expectations and Resolving Conflicts in Graduate Education. Washington, D.C.: Council of Graduate Schools Publications.
Setting Expectations and Resolving Conflicts in Graduate Education PowerPoint Slides
If you want the PowerPoint with embedded vignettes, please contact Dean Karen L. Klomparens and she will send a jump drive.